Yes, I can ship worldwide but if you are non-EU citizen you have to contact us first and share the delivery address and products you are interested in to order. After that I can give you the final price (Taxfree,VAT 0%) with shipping and share the payment link for you.
You can pay at the checkout by credit card, paypal and klarna. Paypal and Klarna offers pay later and installments options, too. We can also create an invoice for a bank transfer. Contact us if this is the best payment option for you.
This happens because I have so many orders in queue at this moment. And the more close we come to christmas the longer the queue raises. Sometimes it has been 4-6 weeks. I always recommend to order christmas presents well in advance.
Yes, you can. Every order will be shipped with full tracking. I will share the tracking-code right away after shipping.
No, I do not. You cant buy gift wrapping service at this moment. If gift wrapping service is necessary for you, contact us and let´s figure out working solution together.
A4 size weighs with the stick approximately 700-750 grams. A4+ 850-900 grams and A3 950-1100 grams. All the sizes are suitable for show jumping and dressage tournaments. It's only a good thing hobby horse has some weigh because you get the genuine feeling of riding.
Small modifications and personalizations are ok and free of charge. Here are some examples:
- Other ear or both can be made with other fabric color
- Mane length can be shorter / longer
- Small amount of different yarn color can be added on specific mane spots
We can If you have something else on your mind, just contact us
Almost all the horses are available in three size: A4, A4+ and A3
Some of the hobby horses are available in two sizes: A4 and A4+
I have over 10 years of experience of making hobby horses. Since the day one I decided I want to make premium handcrafted sustainable hobby horses which are the exact opposite of the "china stuff" found in supermarkets. It took 6 years before I reached the level I was looking for and still learning new techniques all the time.
Yes, every single operation is made by me here in Lahti, Finland. All the hobby horses and real leather equipments are handmade products all the way.
Yes, Of course. You have 14 days legal rights to cancel and return your order after receiving it.
Shipping costs are not refundable and the buyer is responsible to pay return shipping costs.
Custom orders are exception. These orders are not eligible for return.
There are two options:
1. Exchange - You can let me know how much longer/shorter each strap should be and I will make a new bridle as custom size and send the replacement to you.
2. Cancellation/Return + refund
